Privacy Policy

Last Updated: March 28, 2026

Export Japan Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use the EXJ AI Chatbot services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

1.2 Usage Data

We may collect information about how you use our services, including:

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Data may be retained for:

6. Your Rights and Choices

You have certain rights regarding your personal data, which may vary depending on your location. These rights may include:

To exercise these rights, please contact us using the information provided below.

7. Third-Party Services

Our service integrates with third-party AI providers (e.g., OpenAI) for chat functionality. Your chat data may be processed by these third parties according to their respective privacy policies.

8. International Data Transfers

Your personal data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Export Japan Inc.

Email: privacy@export-japan.co.jp

Osaka Headquarters:

3-6-22 Kitahama, Chuo-ku, Osaka 541-0041, Japan

Yodobashi Station Building 11F

Tel: 06-6210-2722


Tokyo Branch:

1-6-4 Hirakawacho, Chiyoda-ku, Tokyo 102-0093, Japan

Hirakawacho 7F

Tel: 03-6214-5881